Customer Service Representative Job at Khenpro Global Services

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Khenpro Global Services – Our client in the production and manufacturing sector is currently seeking to employ suitable candidates to contribute positively in the growth of the organization in the position below:

Job Position: Customer Service Representative
Job Locations: Festac, Ikeja, Ipaja, Lekki, Surulere, Oshodi – Lagos
Employment Type: Full-time

Job Description

  • Preparing the Customer Service Guidelines.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers

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Requirements

  • HND / Bachelor’s Degree with 1 – 3 years work experience
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

Method of Application
Interested and qualified candidates should send their Applications to: hr@khenpro.com using the Job position and preferred location as the subject of the mail.



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